United Disposal - An Innovative IT Outsourcing Company

Country

Canada

Industry

Waste Management

Technology

The Client

Jared Nickle started the company with his brother in 1993 when he was 16 years old. They started with a 1963 Dodge Powerwagon pickup with plywood sides and 15 customers. It was an exciting time for them. They learned a lot during that time too. They learned the value of good customer service and honesty. They learned that people want dependability in their disposal service, and users like it with a smile. Because they took these lessons to heart, they grew.

From 15 customers then to over 7000 today, some things don’t change. They still know the value of good customer service, honesty, and dependability. And now, more than ever, they value their community.

The Challenge

The client wanted us to build an android app which needs to be user-friendly and easily accessible across various devices and platforms. Ensuring compatibility with different operating systems, screen sizes, and internet speeds can be a challenge. Additionally, the app must handle a large volume of data, including user information, pickup schedules, and billing details, requiring a robust and scalable backend infrastructure.
The android app needs to incorporate various waste disposal service providers, each with their own systems, processes, and requirements. This requires developing a flexible and scalable backend that can handle different integration methods and formats.
One of the main challenges is to provide accurate and up-to-date waste disposal schedules and information for different locations. This requires establishing and maintaining a robust database that is constantly updated with the latest information from waste disposal service providers.
It is important to consider users who may not always have access to an internet connection. The client wanted us to build android app which should have offline functionality.
The app will collect and store sensitive user data, including personal information and billing details. Ensuring the security and privacy of this data is crucial to gain user trust. Implementing strong encryption, regularly updating security measures, and complying with data protection regulations are essential challenges to address.
The app heavily relies on internet connectivity for various functionalities, including real-time scheduling, status updates, and payment processing. Ensuring uninterrupted connectivity and reliability, especially in areas with limited or unstable internet access.

The Solution

We designed an intuitive and user-friendly interface for android devices that allows users to easily navigate through the app and access the different features and functionalities. It is important to ensure that the app is visually appealing and responsive on different screen sizes.
We implemented a backend system that regularly updates waste disposal locations, schedules, and availability. Used technologies like push notifications to ensure that users receive real-time updates.
We developed the android app to display real-time data on waste disposal locations, schedules, and availability. This requires integrating the app with a backend system that provides updated information. Ensuring that the app receives timely updates and displays accurate information.
We implemented a local caching mechanism in the app that stores relevant data for offline access. This could include storing basic waste disposal location information or user settings. Allow users to access their past disposal history even when offline. Implement a mechanism to sync data when the app goes online again.
We implemented tracking and reporting functionalities within the app that provides users with a seamless experience to track their waste disposal activities. These data are fetched through integrating with backend systems that store customer data and transaction history.
We defined and implemented API endpoints that the app can use to retrieve the necessary data from the backend.

Key Benefits

Easy access to waste disposal services: The Android app allows users to access waste disposal services quickly and easily in their area. Users can browse through a list of disposal options, read reviews, and schedule pick-up or drop-off services directly from their phone.
Convenient scheduling: The app allows users to schedule waste disposal services at a time that is convenient for them. Users can choose a specific date and time for pick-up or drop-off, ensuring that their waste is taken care of when they need it to be.
Real-time notifications: The app provides real-time notifications to keep users updated on the status of their waste disposal services. Users will receive notifications when their waste is picked up, dropped off, or if there are any delays or changes to their scheduled service.
The app offers secure payment options, allowing users to easily pay for their waste disposal services directly through the app. Users can securely enter their payment information and have peace of mind knowing that their payment details are protected.